Live Chat Responsibilities
Live chat customer support agents take incoming customer and guest support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length
No fixed term
Rate
$25 - $35 per hour
Skills/background needed
Hours per week
10 + hours a week
Location
Remote work online (United States preferred).
Common questions about live chat customer support jobs, work from home jobs, and remote online jobs.
The most common way to get paid as a live chat customer support rep is by direct deposit. Many other possibilities exist as well such as PayPal or direct check.
The average shifts a live chat agent will work is about 4-hour hours long, however the range can be as short as 30 minutes and as long as 12 hours.
Yes and no. You need to be able to quickly respond to guests and be available at all times during your shift. I common way to get away from the screen is to have audible alerts set when incoming messages occur.
Yes, over half of new positions are being filled by entry level applicants.
Yes. You will refer to a wiki to answer all technical and or coupon related questions as a live chat assistant.
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